Privacy Policy

For your peace of mind, we do not transact over the Internet due to lack of security.

We process all orders by voice phone or fax.

On acceptance of our e-quote, you telephone or fax your credit card details to us.

We MANUALLY enter your details into our bank via a secure server that is directly linked to the credit card company for authorization.  This checks for card validity and sufficient funds for this particular sale. We also now check that the Cardholders name, address and postcode are valid.  With £800 defrauded on credit cards every single minute, we take your security and privacy very seriously.

Once your goods have been shipped from us, we shred the sales docket.  The upside is that you know that you're safe using our system - the downside is that, as many of our customers repeat-buy from us, they have to re-issue their card details to us again.  We believe that this "inconvenience" is a small price to pay.

We protect your email details using the very latest intrusion-proof software that blocks potential intruders from entering our system. Persistent intruders can be quickly and accurately identified and are reported to the relevant authorities.

In line with the UK Data protection Act, any details you supply to us are kept strictly private.

We NEVER sell or re-circulate email addresses.

We rarely bother you with unsolicited SPAM (junk mail) - we would rather believe that excellent customer service always brings customers back and generates recommendations!

  Phone/Fax  0870 241 3683