5 Year Guarantee

Read all about our famed 5 year guarantee available on a huge range of our products.

Our products are of the highest quality, and to support this statement we provide a 5 year unrivalled guarantee. Most other manufacturers offer a 1-3 year guarantee. The scope of the warranty/guarantee is:

Guarantee 1 Year 5 Years
Components & Cords Yes Yes
Fading Yes No
Practicle conditions

Our exclusions are:

  • The blinds must be used for the purpose provided.
  • Altered products are not covered.
  • The blinds are for internal use.
  • You must follow our maintenance and fitting instructions.
  • Exposure to the elements (such as sun damage) and discolouration over time.
  • The blinds are for domestic use.
  • Normal wear and tear are not covered.
  • Fading is excluded beyond 1 year.
Small Print

Due to manufacturing, natural variations in colour, grain and texture in these products, Interior Goods Direct Limited (Trading name Custom Curtains) is not able to guarantee exact matches to samples, nor are they able to guarantee exact matches on subsequent orders. All other warranties, both express and implied, are expressly disclaimed. This warranty excludes all liability for consequential or incidental damages for any cause whatsoever. This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall Interior Goods Direct Limited (Trading name Custom Curtains) be liable for incidental or consequential damages, or for any expense associated with such damages. Repair or remakes of defective products is the sole remedy under this warranty and in no event shall Interior Goods Direct Limited (Trading name Custom Curtains) be liable for costs to remove and/or reinstall a product that they have not originally fitted.

Place of registration: UK, Registration number: 04966706, VAT Registration Number 817 3168 28, Registered office: Unit 2 Jubilee Way, Grange Moor, Wakefield,West Yorkshire, WF4 4TD